The normal extension flow
- Open a supported webpage.
- Open the popup or side panel.
- Run Scan and wait for the capture to finish.
- Review duplicate rows and missing fields.
- Export locally or sign in and Sync to OwlReach.
- Choose a group during sync when you want the records organized immediately.
Guest versus signed-in use
Guest mode is local-first. It lets you inspect captured records and export a limited CSV containing company/name, email when available, one phone, and website/domain. Signed-in sync sends the complete structured payload, including additional phones, emails, locations, registrations, social links, technologies, contacts, revenue, and raw source context.
Authentication and expired sessions
Password sign-in creates a time-limited extension session. Token sign-in uses a token created under Dashboard → API and extension. If the account is inactive, deleted, revoked, or expired, the extension clears the saved session and returns to the default signed-out view so you can sign in again.
When data looks wrong
Repeated sync is fill-missing: existing populated values are preserved, while new phones, emails, contacts, and source details are merged. If the source page has a generic label such as Contact instead of a company name, OwlReach rejects that generic value rather than replacing a better saved name.